Returns & Exchanges
At STEELMAN Tools, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free 30-day return policy for all items in original, unworn condition.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a unique return authorization number.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the product remains in pristine, sellable condition.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 10 business days.
